Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

What payment methods do you accept?

We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.

How can I track my order?

Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.

Do you offer warranties on your products?

We guarantee every piece meets our standards of Allure, Nuance, and Timelessness. If your item arrives with a defect, we’ll repair or replace it

What is your return and exchange policy?

We want you to love your purchase! If something’s not right, you have 30 days to return it in original condition. Need a new size or color? Exchanges are free. Refunds go back to your original payment. Final sale items excluded.

Do you offer free shipping?

Yes, we offer free shipping on orders above a certain value. Please check our shipping policy for more details on eligibility and delivery timeframes.

Didn't find what you were looking for? Feel free to contact us at any time.